Terms and Conditions

Products and prices

All the product prices are shown on product page. All products include VAT.
You can see detailed taxes on cart and order confirmation. Final product can be different than in product image or description (for example, color or stamp).

 

Immaterial rights on products

Customer needs to have permit for the material he wants to use in customized products. All copyright-violations are in customers responsibility.

 

Payment methods

Private customers can pay their order with the payment methods listed in checkout page.
Corporate customers can also ask for billing options.

 

Shipping rates

All the shipping rates are formed by chosen shipping method and the size of your order. Shipping rates will be added to total amount in the cart/checkout page.

 

Shipping time

We handle all orders immediatly, almost every time during the same day. If some kind of problem occurs in your order, we will contact you immediatly.

 

Pick up (and payment)

If you choose to pick up your order from our store (and pay when picking up), we will hold your order for two weeks. After that it will be cancelled and released for sale again. If you have paid in advance, prepare to proof your ID when picking up.

 

Returns

All products full return right during 14 days after order. You can return the product without cost inside Finland. Outside Finland, you need to pay the shipping yourself. Product needs to be unused and not modified anyway.

 

Claiming an faulty product

If a product is damaged when you receive it, you can make a claim about it. Inform us, would you like a compensatory product or refund.

 

In case of a dispute

We do business with “the spirit of the game”. Priority is to get an agreement together. If somehow, we cannot gain mutual understanding, all disputes are handled by Finnish law.